About Co-Ordinated Support Services

CSS is a licensed human service organisation providing, reliable, therapeutic, specialist care to individuals & their families while positively impacting on their lives.
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Established in 2009, CSS has a wealth of experience within the community service sector, with the management team having a combined 45 years of working experience in these areas.

Since beginning this organisation we have expanded throughout the years where we started operating in the Hervey Bay and Bundaberg area and then began reaching out to the Gladstone and Rockhampton area in 2010. In 2022 CSS continues to provide support services for vulnerable people within the NDIS, Home Care and Child Protection sectors.

CSS’s portfolio includes

Vision & Values of Co-Ordinated Support Services

Our vision here at Co-Ordinated Support Services is nothing less than realising the full potential of the people we support, by positively impacting their and their family's lives. We continue to grow with our clients and provide innovative solutions in community services.

We represent our Values through:

  • Maintaining the highest standards of ethical practices

  • Treating our clients as individuals

  • Promote independence and quality of life

  • Actively encourage participation in person-centred planning and decision-making by clients, their families, carers and stakeholders

  • Maintain accountability in our practices and procedures, and strive for transparency in our decision making

  • Recognise and respond to diversity in all aspects of our operations

  • Maintain a high level of knowledge, business systems and clients services standards

  • Foster and maintain alliances that add value, range and quality to the services available to our clients

  • Develop and maintain partnerships that add value to CSS services

The CSS team

Our team has a broad range of qualifications and experience committed to providing a professional standard to increase quality of life and create independence.

We strongly believe that all people can live meaningful lives and can continue to contribute to society, regardless of their age or the level of support they need. We recognise that people are more than their care needs and strive to get to know the whole person so we can support them while giving them an opportunity for choice.

Our qualified staff understand the value of treating each person as an individual and recognise your right to independence, dignity, privacy and professionalism.

HDAA Certified Organisation

A HDAA Accredited Service

We are Accredited Providers within the Human Services Quality Standards.

We are required to meet the Human Services Quality (HSQF) Standards and go through rigorous Quality Assurance monitoring by a certifying body every 3 years.

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