HOME CARE PACKAGES, focused on you and your family / carers needs.

Co-Ordinated Support Services (CSS) provides personalised, flexible supports working on a model of Consumer Directed Care (CDC), providing for more control and choice on the services you receive and how these will look. Care is tailored specifically to your needs and can range from 1 hours to 24 hours as required. Our services are offered 365 days per year.

A Home Care Package provides services that help you remain living in your home for as long as possible. Home Care Packages are tailored to meet a range of care needs and are offered at four levels depending on the amount of support required.

Level 1 : Basic care package
Level 2 : Low level care package
Level 3 : Intermediate level care package
Level 4 : High level care package

The Package belongs you as the care recipient rather than the care provider, you can compare providers to find one that best meets your goals and needs. If you make a change, the funding for your package will follow you to your new provider.

Assessment for Home Care Packages is managed through the Australian Government  My Aged Care on 1800 200 422. You will need to register with My Aged Care, eligibility for a package will be assessed by the Aged Care Assessment Team (ACAT) or Aged Care Assessment Service (ACAS) in Victoria. 

A newly allocated package, allows you the recipient 56 days to select a provider and enter into a Home Care Agreement with them. Those with special care needs i.e. Younger people with a disability, dementia or those not met through other  funding may also be able to access a Home Care Package. A package can provide a variety of things such as:

  • Personal Care

    • CSS provides a variety of personal care and supports including Showering, Dressing, Shaving, Oral Care, Continence support, Medication reminders and dispensing, Meal preparation, transfers including the use of hoists and lifts as necessary.
  • Companionship/Social Support

    • Our carer companions are well qualified, very supportive and understanding. They can provide you with increased freedom and independence, assist you in attending doctors appointments, a visit to your favourite hairdresser or to a friend's place for a visit, or perhaps you would just like some company at your home, the choice is yours.
  • Domestic Assistance

    • Laundry and Cleaning, Meal preparation or assistance, general yard and house maintenance.
  • Respite Care

    • As a carer you may need a break for a few hours or a few days, or you may need help for a short period due to illness or recovering from an illness yourself. In addition, the person for whom you are caring might need a change of scenery, or want more companionship than you can provide.

      Respite care is a chance for you and the person you care for to take a break. This can be at home with care ranging from a few hours a week to overnight care. It can be transport to an appointment or social outing, help with shopping and bill paying, or just providing some companionship for a period of time.

      This can be provided in the short term, or as a regular ongoing opportunity, either in your home or in one of our respite facilities.

  • Transport

    • CSS staff will transport you to and from things such as:
      • Medical and other health related Appointments;
      • Shopping, have you hair done, or coffee with a friend;
      • Attend functions or social activities, in and around your community
  • Cost

    • The cost depends on the number of care services you need, your income, and your eligibility for government subsidies. We will be able to help you with this during the assessment process.
    • However our competitive rates start at $41 per hours (inclusive of GST) 
    • CSS also offers a fee for service for those whom may not be able to access funding at reasonable rates.
    • Services can be delivered by themselves or as a package if you require more than one service type.